C
Calabrio
Computer Software
Details
- Website
- calabrio.com
- Careers page
- apply.workable.com
- Open roles
- 6 live postings from their own board
About
Calabrio (now presented alongside Verint) provides AI-powered Workforce Engagement Management (WEM) and CX automation software for contact centers and customer service organizations. The platform helps organizations forecast, plan, and schedule agent staffing with flexibility and precision while improving agent productivity and service quality. It embeds agentic AI and specialized bots directly into customer experience workflows to drive real business outcomes and lower costs.
Products: Calabrio ONE Platform · Calabrio Workforce Management · Verint TimeFlex Bot · Verint Da Vinci AI and Bots · Verint CX Data Hub · Quality Automation · Knowledge Automation · Conversational and Agentic AI
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