support.zendesk.com · 1mo ago
Zendesk introduces Copilot similar tickets feature at no additional cost for Professional plans and above starting October 2026.
Z
Zendesk
Details
- Headquarters
- San Francisco, United States
- Website
- zendesk.com
- Size
- 7,550 employees · founded 2007
- Careers page
- zendesk.wd1.myworkdayjobs.com
- Open roles
- 163 live postings from their own board
About
Zendesk provides an AI-powered customer and employee service platform designed to deliver faster, higher-quality resolutions. It offers tools for managing customer inquiries across all channels, empowering workforce productivity, and driving service insights.
Products: Zendesk Resolution Platform · Customer Service · Employee Service · Contact Center · AI agents · Copilot · Quality assurance · Workforce Management
Recent openings
Business Development Representative - SEA Region (Bahasa Speaking)
Singapore, Singapore
Recent news
markets.businessinsider.com · 1mo ago
Zendesk's 2026 report shows 81% of consumers want conversations to continue without backtracking and 74% want personalized interactions.
support.zendesk.com · 2mo ago
Zendesk launches multi-recipient email tickets feature in general availability to improve cross-team collaboration on customer requests.
support.zendesk.com · 2mo ago
Zendesk announces general availability of AI-powered custom object builder in Admin Copilot for creating custom objects using natural language.
zendesk.com · 2mo ago
Envato uses Zendesk AI to automatically resolve 45% of customer inquiries and reduce first response time by 98%.
zendesk.com · 3mo ago
Zendesk transforms employee service by unifying IT and HR with AI facilitating 54% of internal tickets and saving 21,000 hours.
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